Frequently Asked Questions
Here you'll find the answers to our most frequently asked questions.
- Final Expense
- What payment methods are available to make premium payments?
- What will happen if my premium payment is late?
- How do I change the owner on my policy?
- Can I take a loan against my policy?
- How do I make payments on my policy loan?
- What happens if I can’t make my premium payments?
- What is final expense insurance?
- What will my Beneficiaries need to do when I pass away?
- Personal Choice MYGA
- How long will it take to get my money?
- If I take out money will I have any penalties or fees?
- How do I take my RMD (Required Minimum Distribution)?
- How do I change my beneficiary?
- Will taxes be withheld from my distribution?
- How do my beneficiaries submit a claim?
- What happens at the end of my 5, 7, or 10 year contract?
- When are statements sent?
- How is interest calculated?
- How can I get a quote or an illustration?
- What is your current interest rate?
- What tax forms do you send out?
- Summit Bonus Fixed Index Annuity
- When can I reallocate funds?
- What accounts should I allocate into?
- Do I have any penalty free funds available for withdrawal?
- How is my bonus vested?
- What is the death benefit?
- How does the income rider work?
- What is the amount of income I can get?
- What is the roll up rate?
- What tax forms do you send out?
- Medicare Supplement
- What medical expenses do you cover?
- Which facilities are included in the USA Senior Care Network?
- What payment methods are accepted for premium payments?
- How do I cancel my policy and get a refund for unused premium?
- By how much or what percentage does the premium increase each year?
- What is the premium increase schedule?
- What happens if my premium payment is late?
- I received an EOB from sentinel that says I received a discount from the USA MCO network. However, the provider is still billing me. What should I do?
- How do I change to a different plan?
- Does your plan cover Fitness membership?
- What happens when I pass away?
- Can I pay with my credit card?
- What is the difference between Medicare select plans and Medicare standard plans?
- Can you send me the bill monthly?
- Do you cover my prescriptions?
- Do we have Silver Sneakers available with our Medicare supplement plans?
- Why did you draft my initial premium before the policy even went into effect?
- Who is in my network?